Frequently asked questions
How much does Subscribe and Save cost compared with a one-time order?Show answerHide answer
The subscription price is shown on the product page alongside the one-time price, so you can see the difference before you commit. The discount applies to every recurring order, not just the first.
Can I change how often a subscription delivers?Show answerHide answer
Yes. You can change the interval, move the next delivery date forward or back, or skip a shipment entirely from your account. Changes take effect on the next scheduled order, not the one already being prepared.
How do I cancel a subscription?Show answerHide answer
From your account, or by contacting support. There is no minimum number of deliveries and no cancellation fee. Cancel before the next order is prepared and you will not be charged again.
Will my subscription price change later?Show answerHide answer
Your discount is fixed when you subscribe. If the base price of the product changes, we notify you first. Subscription orders are also filled ahead of one-time orders when stock is tight.
What happens if my subscribed item is out of stock?Show answerHide answer
The delivery is pushed to the next available batch and you are notified, rather than cancelled. If the delay is longer than a few days you can skip the shipment or switch the subscription to a different formula.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.